Warranty overview

Dalstrong offers a rock-solid 70-day 100% money-back guarantee and a lifetime warranty against defects. We stand behind our products and our customers, always. Like you, we strive for greatness every day, in our products and our service. If the quality of one of our items does not meet your expectations, we will provide a refund or exchange. 

Although we are confident in the care and craftsmanship that goes into each Dalstrong product, we understand sometimes the unexpected can occur. 

If one of our items does not meet the caliber it should, please connect with us at info@dalstrong.com. 

Please include:

Your full name

Order number

A description of the issue

An image that clearly shows the faulty item

We can only provide guarantees for items purchased directly from Dalstrong.

Shipping

Items are usually shipped within 24 hours of purchase. Once an item is picked up by a carrier it will generate a tracking number and send it to your email. 

You will receive an email confirming your order shortly after you’ve placed it. Once the order has shipped, you will receive an additional email with tracking information.

Unfortunately, we are unable to ship to Northern Ireland.